Terms & Conditions

Terms & Conditions

Booking & Cancellation Policy, Health and Safety Policy, Adventure Activity Risk Disclosure, Cathedral Cove Dive Covid19 Policy, Disclaimer

To Book:

Details required for each diver:

  • Name
  • Contact phone number/s – include country code
  • Diver certification level, number of dives/last dive
  • Hire Equipment needed
  • Credit card number and expiry date. 

Cancellation Policy:

There may be times when weather, swell, wind and/or sea conditions may force us to cancel a trip. Cathedral Cove Dive reserves the right to cancel any scheduled trip to ensure the safety of clients, staff, and equipment. If in doubt or you are coming from out of town, feel free to call us on the morning of the trip to confirm that the scheduled trip is running.

All Scuba Diving and Snorkel Boat Tour cancellations must be made at least 48 hours prior to meet time of trip, otherwise the full trip price may be charged. If personal health conditions do not allow a dive, Cathedral Cove Dive may offer alternate dates if available.

Seasickness, inability to equalise, weather conditions, lateness due to traffic, and personal health conditions are not premises for refund.

Health & Safety Policy

Wendy Helms (Managing Director) is ultimately responsible for the Safe Management Systems. Our policies are designed to:

  • Prevent the occurrence of notifiable events to staff, customers and visitors;
  • Provide a healthy and safe workplace, safe equipment and proper materials;
  • Comply with Health and Safety Legislation, the Safety Audit Standard, Industry Training Organisation Standards and Occupational Diving Guidelines and Standards;
  • Continually improve health and safety management;
  • Establish and insist upon safe practices at all times;
  • Empower Staff to have the authority to halt an activity on safety grounds;
  • Take all practicable steps to ensure the health and safety of staff, participants and visitors.

We will actively practise and pursue safety for employees, clients and subcontractors and the general public who may, from time to time, come into contact with our operation. We require the timely and accurate reporting of all incidents, accidents, unsafe conditions and near misses.

Adventure Activity Risk Disclosure

updated May 2026

Cathedral Cove Dive Ltd: Adventure Activity Risk Disclosure: Snorkeling & Scuba Diving Trips – We can provide you with the full Hazard Register for Cathedral Cove Dive Ltd on request.

Welcome to Cathedral Cove Dive & Snorkel

Thank you for joining Cathedral Cove Dive Ltd for a boating, snorkelling, freediving, scuba diving, or marine adventure activity.

Your safety is our priority; however, adventure activities in the marine environment involve inherent risks that cannot be completely eliminated, even when managed by trained staff using appropriate equipment and procedures.

Key Risks

Activities may involve:

  • vessel travel in changing sea and weather conditions
  • slips, trips, falls, and impacts while boarding, disembarking, or moving around the vessel
  • exposure to sun, wind, rain, cold, and dehydration
  • strong currents, waves, surge, and reduced visibility
  • drowning, panic, fatigue, or separation from the group
  • contact with rocks, reefs, vessels, marine life, or other hazards
  • diving-related injuries including barotrauma, decompression illness, air expansion injuries, and equipment malfunction.

Your Responsibilities

To help keep everyone safe, you must:

  • follow all instructions from crew, skippers, instructors, and guides
  • remain within designated activity areas
  • use equipment correctly
  • disclose any relevant medical conditions, injuries, medications, or concerns
  • immediately report illness, injury, or equipment issues
  • actively supervise children in your care.

Important Information

Cathedral Cove Dive vessels carry communication equipment, first aid supplies, emergency oxygen, and trained staff. However, activities take place in a marine environment where immediate access to advanced medical care may be limited.

By participating, you acknowledge that you understand the nature of the activity, have been informed of the significant risks, have had the opportunity to ask questions, and voluntarily choose to participate.

Disclaimer

This website is intended to provide general information to the public. Cathedral Cove Dive Ltd accepts no responsibility or liability for any errors, omissions, or inaccuracies, in the information provided.

They will not be liable to anyone in respect of any loss, damage, injury or expense, suffered or incurred as a result of reliance on the information on this website. Changes may be made to the website without notice. Cathedral Cove Dive Ltd can not be responsible for any information contained in the links from this website.

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